Privacy Policy

Introduction

Oakminer AI, Inc and its affiliates ("Oakie," "we," "us," or "our") collect and process information through websites, the oakie.ai SaaS platform, and business activities. This policy explains our data collection, storage, use, disclosure, and processing practices.

EU/UK Representative

For EU and UK users, Prighter Group serves as our privacy representative. You can contact them at: https://app.prighter.com/portal/19732113366

Personal Information We Collect

User-Provided Information

• Communication details (name, contact information, message contents)
• Payment data (billing address, card information processed by third parties)

Automatically Collected Information

• Log data including IP address, browser type, access timestamps
• Usage patterns and feature interactions
• Device specifications and operating system details
• Cookie information for essential functions, analytics, and preferences

Cookie Types

• Essential cookies: Required for site functionality
• Performance cookies: Including Google Analytics for usage analysis
• Functional cookies: For personalization and preferences

You can disable cookies via your browser settings, though this may limit certain service features.

How We Use Your Information

We use your information to support service delivery, customer support, feature development, fraud prevention, and legal compliance.

We do not sell your Personal Information.

Aggregated, anonymized data may be used for analytics and service improvement.

Data Sharing

Personal information may be disclosed to:

• Vendors, service providers, and subprocessors who assist our operations
• During business transitions (mergers, acquisitions, or asset sales)
• When legally required by law enforcement or regulatory bodies
• To prevent fraud and protect safety

Your Rights

You can request access, deletion, rectification, restriction, or data portability by contacting privacy@oakie.ai. EU/UK residents can also use the Prighter portal linked above. Identity verification may be required to process your request.

Security & Retention

We use encryption, access controls, and monitoring to protect your data. Data is retained as long as necessary for the purposes described in this policy, then deleted or anonymized per our retention policies.

Additional Provisions

• Our services are not directed to users under 18 years of age
• Third-party links on our site are not endorsed by us
• Data may be transferred to US facilities
• Policy updates will be posted on this page; continued use implies acceptance of changes

Contact Us

For privacy-related questions or requests, contact us at privacy@oakie.ai.